We offer a wide variety of travel services including Transfers, Sightseeing Tours, Excursions, Package Tours, Shore Excursions, Cruises, and One-Day Trips. All services can be conveniently booked online through our website.
While Travel Agency Turkey is an online booking platform, we also provide support via phone and email to help with your booking inquiries.
Most services display booking availability on their details page. If the date you want is unavailable, please contact us directly as updates occur regularly.
Yes, you can book multiple tours. Just ensure you leave enough time between activities. All tours must be booked separately, but you can pay for multiple bookings in one transaction.
Each tour has its own cancellation terms. Please check the “Conditions” section on the service details page before booking.
Amendments depend on the provider’s policies. Send an amendment request with your booking number and details—we’ll check if the change is possible.
Refunds are subject to each provider’s terms. Contact us with your booking number and refund request for assistance.
Choose a nearby major hotel as your pick-up location, or make your way to the main departure point listed on the tour page.
Choose a nearby major hotel as your pick-up location, or make your way to the main departure point listed on the tour page.
Departure time is listed on your voucher under "Important Information" or in your booking confirmation. If not, call the provider at least 24 hours before the tour.
Check the tour details page. Some tours may not operate on holidays, and this will be noted at booking if applicable.
Tours usually run in all weather. If a provider cancels due to weather or unforeseen events, notify us with your booking info for a refund if applicable.
Yes! We offer custom itineraries for individuals or groups. Submit a request via our Custom Design & Group Request Form or email us directly.
After completing your booking and payment online, you’ll receive a pre-booked confirmation along with a travel voucher. This voucher contains full details and contact information for the local provider. Present this voucher to redeem your service.
We recommend pre-booking to avoid disappointment as many tours sell out quickly. Last-minute bookings (within 3 days of the tour) cannot be made online, but you may contact us directly to inquire.
Yes, we strongly recommend travel insurance. It can cover trip interruptions, medical emergencies, lost luggage, and more. Some international packages include insurance—please contact us to confirm.
No, we do not offer discounts for multiple bookings as each service is contracted individually with different providers.
Cancellation penalties may apply. Contact us as soon as possible. You may be able to claim a refund through your travel insurance depending on the situation.
Yes, minor corrections like misspellings or title errors can be handled without reissuing the voucher. Contact us with your amendment request.
Changing dates is possible in many cases. Send us your booking number and preferred new date, and we’ll advise based on the provider’s rules.
Pick-up points are listed on each tour’s details page or will be confirmed via your travel voucher.
Most tours do not include airport pick-up. If a tour offers it, it will be listed on the details page. Otherwise, arrange your own transport to a pick-up point.
The meeting location is listed on the service details page under "Location" and in your voucher. Contact the provider if you need directions.
Most tours are conducted in English. If other languages are available, it will be mentioned on the service details page.
Contact the local provider using the number on your voucher. We recommend allowing extra time to reach the departure point.
Yes. While online bookings allow up to 8 people, larger groups can contact us directly for special arrangements and potential discounts.
Common issues include incorrect card details, insufficient funds, or card restrictions for online/international use. Double-check details or contact your bank if needed.