Effective Date: 15.02.2025

At Travel Agency Turkiye (www.travelagencyturkiye.com), your privacy is important to us. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights in relation to your data. By using our website and services, you agree to the practices described in this policy.

1. Who We Are

When we refer to “Travel Agency Turkiye,” “we,” “our,” or “us,” we mean [Yumyto Turkiye Tourism & Travel Ltd. Şti], registered in Turkey, and any affiliated entities that operate under the www.travelagencyturkiye.com domain.

2. Scope of This Policy

This Privacy Policy applies to personal data collected through:

  • Our website: www.travelagencyturkiye.com
  • Booking and inquiry forms
  • Email and customer support communication
  • Integrated third-party applications (e.g., Google, Facebook, WhatsApp)
  • Any other digital platforms operated by us

3. What Information We Collect

a. Personal Information You Provide

When you interact with our website or book a service, we may collect:

  • Name, email address, phone number, and country of residence
  • Travel preferences and itinerary details
  • Payment information (processed securely by third-party payment providers)
  • Social media or third-party account details (if used to log in)

b. Automatically Collected Data

We collect technical and usage data when you browse our website:

  • IP address and approximate location
  • Device type, operating system, and browser type
  • Pages visited, duration of visit, and referring URLs
  • Cookies and similar tracking technologies (see Section 7)

4. How We Use Your Information

We use your information for purposes including:

  • Processing and confirming tour reservations
  • Personalizing your travel experience
  • Sending booking confirmations, invoices, and updates
  • Customer support and responding to inquiries
  • Marketing offers (only with your consent where required)
  • Improving our website functionality and services
  • Complying with legal obligations and fraud prevention

5. Sharing and Disclosure of Information

We do not sell or rent your personal data. We may share your information with:

  • Trusted service providers (e.g., payment processors, hotel and transport partners)
  • Legal authorities if required by law or legal process
  • In case of a merger, acquisition, or business transfer

All third-party partners are required to handle your data securely and in accordance with this Policy.

6. International Data Transfers

As a company based in Turkey, your data may be stored or processed in Turkey or in jurisdictions with different data protection laws. By using our services, you consent to such transfers.

7. Cookies and Tracking Technologies

Our website uses cookies to improve user experience, track website usage, and deliver personalized content.

You can control cookie settings via your browser or by visiting our Cookie Policy.

Note: We do not respond to “Do Not Track” signals at this time.

8. Your Data Protection Rights

Depending on your location, you have rights including:

  • Access: Request a copy of your data
  • Correction: Request corrections to your data
  • Erasure: Request deletion of your personal data
  • Objection: Object to data processing for direct marketing
  • Withdraw Consent: Unsubscribe from marketing at any time

To exercise any of these rights, please email us at info@travelagencyturkiye.com. We may require identity verification for your protection.

9. Data Security

We take appropriate technical and organizational measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

10. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill travel service agreements
  • Comply with legal obligations (e.g., tax, audit)
  • Resolve disputes and enforce agreements

You can request deletion of your data by contacting us at info@travelagencyturkiye.com.

11. For Users in the European Economic Area (EEA)

If you are located in the EEA, we process your personal data in accordance with the General Data Protection Regulation (GDPR). We will only send you marketing messages if you have provided consent.

You may also lodge a complaint with your local data protection authority if you believe your rights have been violated.

12. Children’s Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children without verifiable parental consent.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the revised policy on this page with an updated effective date. Significant changes will be communicated via email or site notification.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Email: info@travelagencyturkiye.com
Website: www.travelagencyturkiye.com

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.